Customized Comfort: How Coterie’s Personal Care Elevates the Luxury Senior Living Experience

For older adults seeking the best in luxury senior living, few things are more important than making the most of their time – time to relax with friends and family, pursue hobbies and passion projects, and enjoy new artistic and cultural experiences. To ensure they can prioritize what matters most, they will want to choose a community with highly personalized senior care that addresses their needs and concerns without intruding on their personal time.

“An exceptional personalized care plan should consider a senior’s personal preferences and daily routines as well as their medical and health issues,” says Deborah Suarez, Assistant General Manager at Coterie Cathedral Hill. “At Coterie Luxury Senior Living, we take a holistic approach to personalized care, blending professional expertise with personal understanding to prioritize the unique needs, preferences, and wellness concerns of each resident. We do all this with minimal disruption to their lives, and it all begins with the community’s Care Coordination Director.”

The Advantages of Having a Care Coordination Director

The Care Coordination Director (CCD) is a special linchpin position at every Coterie community. While most senior living communities have a single director overseeing care, wellness, and service, the Care Coordination Director at Coterie is solely dedicated to the care and needs of residents.

The CCD meets personally with each incoming resident to get to know their interests, their medical history, and their life story. This enables the CCD to craft the best possible personal care plan and ensure it is properly implemented by Coterie’s staff. The CCD also acts as a liaison to primary care physicians, pharmacies, and family members to ensure everyone is up to date on the resident’s care.

These care plans are flexible by design, with the CCD performing regular reassessments of a resident’s health and care needs by working with them closely. By proactively adjusting care plans as the resident’s needs and preferences change – whether due to a new physical therapy regimen or a desire to explore a new hobby – seniors and their caregivers are more likely to experience better physical and wellness outcomes.

Ultimately, a resident’s care plan should be implemented as seamlessly and unobtrusively as possible, ensuring they can focus on the pursuits that bring them joy.

The Value of Personalized Care

Coterie’s personalized care journey begins with a thorough and thoughtful assessment overseen by the CCD. This initial assessment is performed prior to a resident moving in so that the staff can attend to their needs from day one.

“The goal of the assessment is to understand how to create an optimal luxury senior living experience,” Suarez says. “Part of that is assessing things like how much assistance they need getting around or managing their medications, but part of it is also understanding how residents want to spend their time on a daily and weekly basis. We look at everything from dietary preferences to social habits to favorite hobbies so we can create a truly holistic and personalized care plan.”

The assessment covers a range of detailed topics, including:

• Visual acuity
• Fall risk
• Ability to manage medications
• Ability to groom, bathe, and dress oneself
• Mobility and dexterity impairments
• Memory impairment
• Emotional and psychological health
• Interests and hobbies

After the initial assessment, the Care Coordination Director schedules a meeting with the resident and their family to create a care plan. Reassessments are performed upon move-in, 30 days after move-in, and on an annual basis thereafter. Reassessments are also performed whenever a resident requires a change in care due to health or other factors.

Residents and their family members can also request a reassessment at any time. The Coterie staff takes a proactive approach to checking in with residents and their families to ensure the care plan is adequately meeting their needs and concerns.

The Benefits of Specialized Staff and Support Services

Delivering exceptional personalized senior care requires a team of highly trained professionals. At Coterie, staff members receive specialized training to support residents with a wide range of needs, including physical therapy and memory care.

Their expertise is matched by their ability to foster meaningful relationships with residents. Getting to know each resident personally creates an atmosphere of trust and familiarity that enables the Coterie staff to better anticipate and respond to a resident’s care needs.

“We have a great staff that really enjoys being part of our residents’ lives,” Suarez says. “Our staff can assist with everything from showering and getting dressed to pet care and spiritual support. Everything we do is based around the residents’ needs and well-being.”

Residents can take part in group fitness classes, art workshops, and meditation workshops while also enjoying movie nights, social events, and cultural outings to museums, concerts, and plays. Concierge services make life easier by managing everything from transportation to appointments and coordinating specialized services like physical therapy.

Additionally, residents benefit from Coterie’s many collaborations with companies and organizations who share its commitment to offering a peerless senior living experience. Mayo Clinic’s wellness coaching services allow residents to develop their own tailored wellness plans, while FOX Rehabilitation assists with physical, occupational, and speech therapy services. Organizations specializing in senior fitness like EmpowerMe and FitSprings bolster the exercise courses offered by Coterie, and CaringKind’s expertise and experience inform Coterie’s memory care neighborhoods*.

Empowering Seniors Through Personalized Care

By blending luxury accommodations with attentive and personalized senior care, Coterie provides an environment where residents can thrive physically, emotionally, and socially. Coterie’s Care Coordination Directors strive to ensure that every aspect of a resident’s experience – from physical therapy sessions to customized wellness programs and dining options – is designed to enhance their health and wellbeing. The personalized care experience at Coterie Luxury Senior Living is a testament to its mission of enhancing the lives of older adults through innovation, expertise, and a personal touch that can’t be matched.

*Coterie operates a portfolio of luxury senior living communities spanning the East and West Coasts. Please note that the services, alliances, and amenities mentioned in this article may vary by location.